At Lotus Wellness & Consulting, we are committed to honoring your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, submit inquiries, or request wellness appointments.
Information We Collect
We only collect personal information that you voluntarily provide to us through our website, including:
- Inquiry and Contact Information: Your name, email address, phone number, and any message details you provide when using our contact or inquiry forms.
- Appointment and Consultation Inquiries: Contact details and session preferences submitted when booking or inquiring about our wellness modalities or retreat experiences.
- Newsletter Subscription: Your email address if you choose to subscribe to our newsletter for wellness insights, rituals, and announcements.
- Website Usage and Technical Data: Standard technical information collected automatically by web servers, such as browser type, device information, IP address, and pages visited, used solely for site security, maintenance, and performance optimization.
How We Use Your Information
We use the information we collect strictly to serve and support you, including to:
- Respond promptly to your messages, questions, and consultation requests.
- Facilitate wellness consultations, appointment inquiries, and retreat registrations.
- Send occasional newsletters, seasonal rituals, or updates (only if you have opted in, and you may unsubscribe at any time).
- Maintain, protect, and improve the functionality, security, and usability of our website.
Cookies and Technical Analytics
Our website may use standard cookies and similar technologies to ensure core website functionality, remember preferences, and analyze aggregate visitor traffic. You can adjust your browser settings at any time to decline or manage cookies, though some features of the site may function with limited interactivity.
Third-Party Links and External Services
Our website may contain links to external platforms and trusted third-party service providers, such as appointment scheduling platforms (e.g., Calendly), external payment processors for retreats, and wellness partner resources (e.g., BrainTap). When you navigate to an external website or utilize third-party tools, your interactions and any personal data you provide are governed by that third party's privacy policy and terms of service. We encourage you to review their policies.
Information Sharing and Disclosure
We respect your privacy and never sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist us in operating our website, delivering emails, or conducting our business, provided they agree to keep your information confidential and secure, or when required by applicable law.
Data Security and Retention
We implement appropriate administrative and technical security measures to protect your personal information against unauthorized access, alteration, or disclosure. We retain your information only for as long as necessary to fulfill the purposes for which it was collected, provide requested services, or comply with legal obligations.
Your Rights and Choices
You have the right to request access to the personal information we hold about you, request corrections or updates, or ask that we delete your contact information from our active communication lists. To submit a request, please reach out to us through our contact page or via email.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page with a revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us through our contact page or directly at lotuswellnessconsulting@gmail.com.